About

Woolwich Works is looking for a Box Office Manager to manage Woolwich Works’ ticketing services: providing a first class sales experience to customers, administering the ticketing system, setting up facilities and shows, managing allocations, settlements and reporting. They will ensure that Woolwich Works delivers a high-quality, ticketing service to ticket buyers, promoters, producers, and hirers being responsible for web, phone and counter ticketing , and leading the Operations team to deliver in-venue sales and support.

The Box Office Manager will work with the Head of Marketing and Head of Creative Programmes to keep the Woolwich Works’ website content up to date, maintaining an excellent user experience.

Contract Type: Permanent, Full Time (40 hours per week)
Salary: £30,000 per annum

Is this job for you?
Woolwich Works is looking for somebody with good experience of managing box office services. You don’t necessarily have to have worked in a large venue, but you need to be used to administering all aspects of a ticketing operation end-to-end, and of dealing with an ever- changing variety of different shows and setups. You need to have experience of ticketing system administration and dealing with promoters and agents and be comfortable being based in the ‘back office’ as well as front of house.

You’ll be happy manning the ticketing desk, supporting other staff to sell tickets for smaller events and proactive in finding ways to drive traffic that lead to sales.

You’ll be a confident and capable communicator, tech savvy with good people skills yet a self-sufficient self-starter. Tangible experience of managing a ticketing operation to drive sales, increase yield and increase venue revenue will be an advantage.

How to apply;
To apply for this role, visit https://apply.woolwich.works/. You will be directed to Woolwich Works' portal to complete the online application form no later than 23:59hrs on Sunday 7th January, 2024 (the ‘closing date’). Woolwich Works reserves the right to close this application early if a high number of applications have been received already. Application is made through the submission of a CV and covering letter. The covering letter is entered as free text in the portal itself and your CV should be uploaded.

Woolwich Works is proud of the diversity of our community and aim to build a team that represents it. We therefore particularly welcome applications from people from black, Asian and ethnically-diverse backgrounds, and those identifying as D/deaf or disabled.